How to File a Claim

Keep invoices, medical notes, and pre-authorization confirmations. Submit within the deadline.

  1. Notify your insurer via app/portal as soon as possible.
  2. Collect documents: vet notes, invoices, lab results.
  3. Complete claim forms accurately and keep copies.
  4. Track claim numbers and follow up on timelines.

Appeals

If a claim is denied, review the cited clause, provide additional context, and request a supervisor review. Escalate per provider process.